The City of Armadale is committed to protecting your privacy and handling personal information responsibly.
The City of Armadale is committed to protecting your privacy and handling personal information responsibly. Our Privacy and Information Sharing Policy explains how the City collects, uses, stores, shares and disposes of personal information in line with legal and operational requirements. The policy also outlines how the City manages information sharing arrangements where permitted or required by law. The City collects personal information to deliver services, respond to requests, manage community programs, meet legal obligations and support the day-to-day operations of local government. We take reasonable steps to ensure personal information is handled securely and only accessed by authorised staff. For more information on how the City of Armadale handles your personal information please refer to our Personal Information Collection Notice.
The City of Armadale (the City) is committed to protecting your privacy and handling personal information responsibly in accordance with the Privacy and Responsible Information Sharing Act 2024 (WA) (PRIS Act), other applicable laws and the City's Privacy and Information Sharing Policy.
Why we collect your information
The City collects, holds, uses and discloses personal information to:
provide services, facilities, programs and initiatives;
respond to enquiries, requests and applications;
carry out the City's functions and responsibilities as a local government;
administer and enforce relevant laws, local laws and regulatory requirements;
manage community engagement and customer interactions; and
fulfil legal obligations and exercise statutory powers.
The City may also use your personal information for related purposes that you would reasonably expect or where otherwise authorised or required by law.
What information we collect
The personal information collected will depend on the nature of your interaction with the City and may include:
your name, address and contact details;
date of birth and identification information;
payment and financial information;
photographs, CCTV images, recordings or other visual or audio information;
information contained in correspondence, applications, requests or submissions; and
any other information reasonably required for the relevant purpose.
In some circumstances, the City may collect sensitive personal information where authorised by law or where reasonably necessary for the relevant purpose. This may include health information or other sensitive personal information you choose to provide.
The City may also collect de-identified, aggregated or statistical information relating to the use of its websites, systems and online services.
Disclosure of information
The City may disclose personal information to contractors, service providers, government agencies, and other organisations where necessary to carry out the purposes described above, or where authorised or required by law.
Information may also be shared in accordance with the information sharing provisions of the PRIS Act and other applicable legislation.
The City does not ordinarily disclose personal information outside Australia.
Where disclosures to third parties or outside Australia is necessary, the City will take reasonable steps to ensure the information is handled in a manner consistent with applicable privacy obligations and the City's privacy governance framework.
Providing information
Providing personal information is generally voluntary unless required by law. However, if you choose not to provide requested information, the City may be unable to process your request, provide a service, or otherwise deal with you effectively.
Storage, access and correction
The City takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Personal information is retained and disposed of in accordance with applicable recordkeeping requirements, including the State Records Act 2000 (WA).
You may have rights under applicable legislation to request access to, or correction of, personal information held by the City and to make a complaint about the City's handling of your personal information.
Further information and contact details
For further information about how the City manages personal information, or to exercise your privacy rights, please refer to the City's Privacy and Information Sharing Policy or contact the City's Privacy Officer:
Email: privacy@armadale.wa.gov.au
Phone: (08) 9394 5000
Post: Locked Bag 2, Armadale WA 6112
The policy outlines:
how the City manages personal and sensitive information
when information may be shared with other agencies or organisations
how information is stored and protected
your rights to request access to or correction of your information
how to raise a privacy concern or complaint
the responsibilities of City employees, contractors and authorised representatives.
The City is committed to:
handling personal information lawfully and fairly
protecting information from misuse, loss and unauthorised access
being transparent about how information is used
supporting responsible and secure information sharing practices
continuously improving privacy and information management practices.
You can read the full Privacy and Information Sharing Policy below:
If you have questions about privacy, information handling or this policy, please contact the City’s Privacy Officer.
Email: privacy@armadale.wa.gov.au
Post: Locked Bag 2, Armadale WA 6992
Telephone: (08) 9394 5000