Impounded Animals

Have you lost your dog or cat?

If you have lost your pet and their picture is not below, please contact Ranger Services on 9394 5000. Our team will take details and add the description of the lost pet to the City's lost animal register. 

Animals Currently Impounded

Reclaiming your pet

If your pet is in the Animal Management Facility please call Ranger Services on 9394 5000. 

Before an animal can be released from the Animal Management Facility:

• it must be registered

• it must be microchipped. Microchipping is currently conducted at a vet offsite, owners need to allow additional time after the pound release to follow the Ranger to the City's chosen vet clinic for implantation

• payment of applicable fees is required. Payment can be made via EFTPOS or cash

• proof of animal ownership and photo identification is required. Only the owner of the pet can collect the animal, if you want someone to collect on your behalf, you will need to arrange this with Ranger Services prior to collection 

When you are collecting your animal please remember to bring a lead or animal carrier with you.

Animal impound fees

Seizure or impounding of a registered dog or cat first occasion

$85

Seizure or impounding of an unregistered dog or cat first occasion

$115

Seizure or impounding of a dog or cat second occasion within a 12 month period

$170

Seizure or impounding of a dog or cat third & subsequent occasions within a 12 month period

$225

Dog or cat maintenance and sustenance fee

$23 per day

Microchipping fee 

$72

Fees must be paid in full on collection of pet. We cannot offer discounts or part payments. 

Animal Management Facility - Temporary Closure

The Animal Management Facility is currently undergoing renovation and will be temporarily closed to the public during this period.

If an animal is impounded during the closure our team will attempt to contact the owner directly and provide details of an alternative collection location.

For all enquiries please contact Ranger Services during business hours on 9394 5000. For urgent matters outside of business hours, please contact our after-hours service on 1300 886 885.

Thank you for your understanding.

Rehoming

The City does not rehome direct from the pound. All unclaimed animals fit for adoption are given to animal rescue and rehoming organisations.

If you want to rescue/re-home an animal please contact an organisation in your area to discuss adoption.