Find out about services and resources to support people experiencing hardship
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Homelessness
The City recognises that homelessness is not just the result of too few houses. Its causes are many and varied. Domestic violence, a shortage of affordable housing, unemployment, mental illness, family breakdown and drug and alcohol abuse all contribute to the level of homelessness. Homelessness is one of the most potent examples of disadvantage and social exclusion in the community.
According to the 2021 Census estimates, the City was estimated to have 465 people who were homeless, which was an increase from 226 people in 2016.
The City of Armadale seeks to address the issue of primary homelessness through coordination of the relevant departments, and supporting sector organisations and service agencies involved in this area.
Vulnerable or homeless people, including those sleeping rough, have the same right to be in public spaces as other community members. It is not illegal to beg or sleep rough.
If you are concerned for the welfare of a person sleeping rough, please phone the City of Armadale on 9394 5000. A Ranger will respond and provide information and support.
Private property owners can ask those loitering, begging or sleeping rough to leave their premises. If this instruction is not followed or you are concerned about a person’s behaviour, phone WA Police on 13 14 44 for assistance.
South East Metro Emergency Relief Forum
The City facilitates the South East Metro Emergency Relief Forum comprising of government and not-for-profit organisations that support people in financial crisis, experiencing housing insecurity or homelessness, or long term socio-economic disadvantage. The forum meets quarterly to share service information and learn about new programs. To join the forum please contact the City by phone on 9394 5000 or email info@armadale.wa.gov.au.
Hardship Resource Directory
The Hardship Resource Directory provides contact details for services that can help someone who is experiencing hardship.
St Vincent de Paul – Kelmscott Conference – Vinnies Food Access
08) 9390 7688
Chosen Church, 30 Brant Road, ARMADALE.
Wednesday 5-6pm
Community meal
Street Yarning – Hope Community Services
Champion Centre, 76 Champion Drive, Seville Grove - Thursday 10am – 11:30am
Gwynne Park Skatepark, cnr Forrest Road and Townley Street Armadale - Tuesdays 3pm – 5pm (from 7 July) and Thursday 3:30pm – 5:30pm
Mobile outreach service young people and community members a safe space to connect with outreach workers and essential supports. Includes free food and drinks.
Armadale Uniting Church - Food Relief
0419 903 095
2 Anton Street, Armadale
The church provides fresh food (bread, fruit and vegetables) on Mondays from 10.00 am to 11.30 am. Everyone in need is welcome!
ADF All-hours Support Line (for defence members & their families)
1800 628 036 – 24/7
The all-hours support line (ASL) is a confidential telephone service for Australian Defence Force (ADF) members and their families to facilitate access to ADF or civilian mental health services. Services include psychology, medical, social work, and chaplain services.
A national phone service helping family members affected by relationship or separation issues, including information on parenting arrangements after separation. It can also refer callers to local services that provide assistance.
Headspace Armadale
(08) 9393 0300
40 Fourth Rd, ARMADALE
Free, confidential services for young people aged 12-25 years who need help with their mental health, physical or sexual health, employment and study
A centre that provides opportunities for local people to connect, socialise, make friends, learn, share skills and interests, and contribute to their community. They provide a counselling service for people aged 12-18 as well as after school and holiday programs for young people.
Helpline providing confidential information and referrals from clinicians around contraception, sexually transmissible infections and unintended pregnancy
Mon-Fri 9:30am-4:30pm.
Homelessness & Housing Support
Department of Communities
(08) 6215 1212 / 1800 176 888
151 Jull St, ARMADALE
Social & public housing
Entrypoint Perth
1800 124 684 or (08) 6496 0001
Monday to Friday 9am to 7pm
Saturday and Sunday 9am to 5pm
Entrypoint Perth is a free and voluntary assessment and referral service assisting people who are homeless or at risk of homelessness in Western Australia to access accommodation and support options.
Services to support people who are experiencing homelessness and to maintain their tenancy. Service include:
Ruah Engagement Hub Support
The Ruah Engagement Hub is located at 247 James Street, Northbridge. Providing a safe space for adults over 20 years who are experiencing homelessness to rest, refresh and access specialist support services.
Drop-in between 8.30am and 2.00pm Monday to Friday
Ruah Safe Night Space
Ruah’s Safe Night Space provides a safe and culturally secure night space for women experiencing homelessness, family and domestic violence and other vulnerabilities who have no other safe place to go.
With capacity for up to 30 women per night, the Safe Night Space operates from:
7pm to 7am, seven days a week, 365 days per year
Ruah Engagement Hub on: 247 James Street, Northbridge, WA.
South East Tenancy Team
Support for families and individuals who are facing challenges in maintain their tenancy within the private rental market.
Ruby’s supports 12 to 17-year-olds who are homeless or at risk of homelessness. They help young people and their parents or caregivers to resolve conflict and improve relationships.
24/7. The Alcohol and Drug Support Line (ADSL) is for anyone across Western Australia seeking help for their own or someone else’s alcohol and/or other drug use. Counselling, information and referrals.
Alcohol and other drug support and counselling for individuals and families impacted by drug and alcohol use. Follows an Aboriginal-led healing program providing culturally safe support to community living with challenges brought about by drugs and alcohol.
Is a voluntary and free service available for family violence victims who may need assistance with court support, information and referral to other services. The Family Violence Service is available at the Magistrates Court of Western Australia at Armadale, Fremantle, Joondalup, Midland, Perth and Rockingham.
Support for men 18 yrs and older who use family and domestic violence and are motivated towards change.
Men’s Domestic Violence Helpline
1800 000 599
24/7
The Men’s Domestic Violence Helpline provides telephone information and referrals for men who are concerned about their violent and abusive behaviours and for male victims of family and domestic violence in Western Australia.
Relationships Australia
1300 364 277
Relationship support for individuals and families. Services include:
Support for women and children experiencing family and domestic violence. Services include:
Safe at Home
Provides case management and outreach to women and families who are experiencing family and domestic violence. Program works with women to ensure their immediate safety and provide longer term support.
Karlup Service
Healing and recovery support for women and their children under 18 affected by family and domestic violence.
Safe Night Space
The Safe Night Space (SNS) is a safe and culturally secure overnight shelter for women experiencing homelessness, family and domestic violence and other vulnerabilities who have no other safe place to go.
Crisis support and counselling for people who have experienced a recent or past sexual assault or abuse. Offers a crisis telephone line and face-to-face counselling.
They offer a 24/7 crisis line for recent sexual assaults (in the last 2 weeks)
Crisis counselling - 8.30am to 11pm, 7 days a week
Provides a range of free and confidential support services for young people (14+) who have experienced – or are experiencing – family and domestic violence.
Support services for women experiencing family and domestic violence including accommodation services, safety & support, health & wellbeing and education.
24/7 phone and online video call support for children and young people (up to 17yrs) experiencing a mental health crisis, as well as support and advice to families, carers and professionals in the community.
Crisis Care provides Western Australia’s after-hours response to reported concerns for a child’s safety and wellbeing and information and referrals for people experiencing crisis including homelessness and family and domestic violence.
Monday to Saturday, 9am – 5pm. Sunday, 12pm – 4:30pm
Salvos Forrestdale
9399 2736
9/2 Hensbrook Loop, FORRESTDALE
Monday to Friday, 9am – 5:30pm. Saturday, 9am – 5pm
St Vincent de Paul/Vinnies
40 Fourth Road, ARMADALE
Monday to Saturday, 9am – 5pm
Hardcopies of the Hardship Resource Directory (available in business card size and slightly larger that meets accessibility standards) are available at City libraries, the Administration Building, Armadale Fitness and Aquatic Centre, the Champion Centre and from City of Armadale Rangers. Copies are also available from many local support services.
SalonSafe
The hairdressing industry plays an essential yet often overlooked role in addressing family and domestic violence (FDV). Salon staff are often exposed to incidences of FDV through their conversations with clients. Recognising that salon workers are in a unique position to provide support and resources to victims of family violence, the City of Armadale is offering training and resources to staff of hair salons and barbers so they may better understand and respond to FDV concerns.
Salons are invited to participate in SalonSafe, a project of the City of Armadale that provides written resources for each participating salon that reinforces the training and provides practical advice for responding to FDV.
In addition to being able to support clients, participation in SalonSafe will give salon managers practical tools to support their staff.
This opportunity is available to staff of any hair salon or barber operating in the City of Armadale and is fully funded by City of Armadale.
For more information, please contact City of Armadale by phone 08 9394 5642, email CSAdministration@armadale.wa.gov.au or check back on this page for upcoming training dates.
Let's Connect Expo
The Let's Connect Expo is an event held annually so residents can learn about community and government services that provide support to the community. This year’s Let’s Connect Expo showcased 50 services that provide support to seniors and people with disability living in the Armadale area. Types of services included:
